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Privacy Policy

Last updated: March 1, 2024

Your privacy matters to us. This policy explains what data we collect, how we use it, and your rights.

Information We Collect

We collect information you provide directly: name, email, phone number, location, and product listings. We also collect usage data, device information, and interaction logs to improve the platform and detect fraud.

How We Use Your Information

Your data is used to operate the platform, verify your identity, match you with swap partners, process service fees, send notifications, detect suspicious activity, and improve our services. We do not sell your personal data to third parties.

Data Sharing

We share limited profile information with other users as necessary for swap coordination. We share data with payment processors for fee collection. We may share data with law enforcement when required by law.

Data Security

We use industry-standard encryption and security practices. However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password and enable two-factor authentication.

Your Rights

You have the right to access, correct, or delete your personal data. You can do this through your account settings or by contacting our support team. Data deletion requests are processed within 30 days.

Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze platform usage. You can control cookie settings in your browser, though some features may not function without them.

Children's Privacy

Swap & Save is not intended for users under 18. We do not knowingly collect personal information from minors. If we discover that a minor has registered, we will immediately delete their account and data.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use after notification constitutes acceptance of the revised policy.

Questions about privacy? Contact us